Contact information

At Pure Drape Supply, we value clear communication and attentive customer support. Whether you need assistance with an order, have a question about a decorative product, or want to discuss a return, our contact details are provided below.

Business Information

Store Name: Pure Drape Supply Website: https://www.puredrapesupply.xyz/  Legal Business Name: E.G. & L.A. SERVICES LLC

Registered Business / Mailing Address: 5193 NW 5 ST Miami, FL 33126 United States

Return Address: 5193 NW 5 ST Miami, FL 33126 United States

Customer Service Contact: JESSICA PATREECE HOLLIS

Email: [email protected]

Customer Support

Please contact us for assistance with:

  • Product information and availability.

  • Desktop decorative ornaments.

  • Refrigerator magnets.

  • Wall decals and adhesive products.

  • Order confirmations.

  • Shipping and tracking questions.

  • Delivery delays.

  • Damaged or incorrect merchandise.

  • Return and refund requests.

  • Payment or checkout concerns.

  • Privacy-related inquiries.

  • Website feedback.

Recommended Email Subject Lines

To help us identify your request efficiently, please use a subject line that describes the matter.

Inquiry Type

Suggested Subject

General question

General Inquiry

Order status

Order Status – Order #[Number]

Shipping issue

Shipping Assistance – Order #[Number]

Return request

Return Request – Order #[Number]

Damaged merchandise

Damaged Item – Order #[Number]

Refund inquiry

Refund Inquiry – Order #[Number]

Privacy request

Privacy Request

Please include your order number when contacting us about a purchase.

For your protection, do not send complete payment card numbers, passwords, or other highly sensitive authentication information by ordinary email.

Written Correspondence

For formal written correspondence, please use:

E.G. & L.A. SERVICES LLC Attn: JESSICA PATREECE HOLLIS 5193 NW 5 ST Miami, FL 33126 United States

Customer Communication

We aim to review incoming messages and respond within a reasonable business timeframe.

Response times may vary depending on inquiry complexity, holidays, shipping investigations, and seasonal order volume.

We appreciate the opportunity to assist and work toward a clear, practical resolution.